Tools & Resources Tool Recommendations to Address Gaps

Tool Recommendations to Address Gaps

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After conducting an initial evaluation of practices with the Getting Started Questionnaire, using this helpful guide “Tool Recommendations to Address Gaps” can help an MFI be directed towards especially helpful resources to improve its client protection performance and adherence to the standards and indicators of the Client Protection Principles.

The Smart Campaign has accumulated and created dozens of tools for financial institutions to use over the course of the Campaign’s lifetime. The client protection tools library continues to grow, and sometimes it can seem uncertain of the best place for an institution to start.

After conducting an initial evaluation of practices with the Getting Started Questionnaire, using this helpful guide “Tool Recommendations to Address Gaps” can help an MFI be directed towards especially helpful resources to improve its client protection performance and adherence to the standards and indicators of the Client Protection Principles.

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