Tools & Resources How to Talk to a Bank: A Brochure for Consumers

How to Talk to a Bank: A Brochure for Consumers

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This brochure by Procredit Bank explains to Serbian consumers how banking operations work and how to communicate with bankers. MFIs can create brochures similar to Procredit’s to ensure that their clients know how to ask about the terms and conditions of the services that are being marketed to them.

The fast growth of Serbia’s banking sector has flooded consumers with options for choosing banking services. This brochure by Procredit Bank explains to Serbian consumers how banking operations work and how to communicate with bankers. It provides information on the most important aspects of taking out a loan and on the importance of savings. Microfinance institutions can create brochures similar to Procredit’s to ensure that their clients know how to ask about the terms and conditions of the services that are being marketed to them.

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Download the Brochure (Russian) »