Client Protection and Ethics Codes: Examples for Getting Started A number of organizations have already adopted either client protection or ethics codes and charters. The codes are generally an integral part of staff training and evaluation, and in many cases the codes are displayed in all branch offices. In some cases they are also communicated to clients as part of the loan disbursal process.
Following are links to some organizations who have shared their internal codes with the Campaign.
- ACCION Network
- AMFIU
- AMK
- Association of Microfinance Institutions in Bosnia and Herzegovina (AMFI)
- Banking Association of South Africa
- CARE
- Enda Inter-Arabe (Arabic)
- Enda Inter-Arabe (English)
- European Savings Banks Group
- Freedom from Hunger
- Microfinance Council of the Philippines
- Microfinance Network
- National Savings Bank
- Opportunity International Network
- Old Mutual - South Africa
- Pakistan Microfinance Network
- ProDesarrollo
- Sa-Dhan
- Ujjivan Fair Practices Code
- World Council of Credit Unions (WOCCU)
