What’s Happening

A fresh tool tailored for Indian MFIs using Grameen-style “group of groups” lending methodology is now available from the Smart Campaign! The Campaign’s India-based team led the development of the tool in collaboration with two Indian MFIs, Grameen Koota and Ujjivan.

The Smart Campaign is excited to announce the launch of its first-ever e-learning course, which allows industry professionals to experience interactive simulations of a series of scenarios involving client protection and financial education in microfinance.

The Smart Campaign's first-ever e-learning course, “Client Protection and Financial Education in Microfinance,” has won the individual developer category of the second eLearning Global Giveback Competition! 

Gabriel Davel, a veteran voice for client protection in microfinance and the first CEO of South Africa’s Micro Finance Regulatory Council, entered the business of protecting client well-being before the industry was paying any attention.

New SmartNote Now Available! Read an interview with Mi-Bospo Executive Director Nejira Nalic on how her institution puts Principle 2—Transparent and Responsible Pricing—into practice.

The Smart Campaign is proud to present this guide, which is designed to help MFIs incorporate good client protection practices into their group lending policies and operations. The tool is applicable to a wide range of credit methodologies and can be adapted for use in various forms of group lending including village banking methodology and “group of groups” methodology.

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The most recent Smart Campaign tool is designed to help MFIs, banks, NGOs, and other types of financial institutions identify and integrate good client protection practices into the savings process at every point of interaction with the client. This guide looks at (1) Promotions & Sales, (2) Application & Approval, (3) Opening & Servicing the Account, (4) Accepting Withdrawals & Paying Deposits, and (5) Closing the Account.

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Investors who are committed to boosting the Client Protection Principles now have two new tools at their disposal. Read more about the Due Diligence Checklist for Investors and the latest CGAP addition to the Investor Toolkit, Implementing the Client Protection Principles: A Technical Guide for Investors, 2nd Edition.

Gregorio Belaunde, who for years headed the Credit Risk Supervision Department at the Peruvian financial supervisor/regulator (SBS), recently shared his thoughts on The Smart Campaign in a new Ambassador Spotlight interview....

Training Presentation Series now available for MFIs and networks. Use these seven presentations and corresponding presentation guides to train your members and/or employees on the importance of client protection in microfinance.
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