2010

Los Principios de Protección al Cliente se han modificado con el fin de abarcar de una manera más amplia la gama de productos y el principio de no discriminación.

Washington, DC, Julio 20, 2011 — Los Principios de Protección al Cliente de la industria de las microfinanzas son ahora siete. Se han ampliado con el fin de abarcar múltiples productos financieros y el concepto de “no discriminación.”

Washington, D.C., February 8, 2011 -- The Smart Campaign, a global initiative to incorporate strong client protection principles across the microfinance industry, today announced a plan to launch a certification process that will enable microfinance institutions (MFIs) worldwide to demonstrate their adherence to the Campaign's core Client Protection Principles as verified by third-party assessors.

The Smart Campaign Receives the clearBanking Award

Washington, DC, December 22,  2010 – The Smart Campaign, was recognized for its work in strengthening corporate governance and risk management in microfinance institutions (MFIs) around the world. Through technical assistance and knowledge sharing, The Smart Campaign works to protect microfinance clients around the globe and to help ensure that the services MFIs provide are transparent, appropriate and flexible to meet the diverse needs of clients.

REDCAMIF Commits to Promoting Cliente Protection in Central American and the Caribbean

Washington, DC, November 2, 2010 – The Smart Campaign, a global initiative to incorporate strong client protection practices across the microfinance industry and the SEEP Network, a global microenterprise network membership organization announced a new partnership today with REDCAMIF, the network of microfinance associations in Central America. As part of the USAID funded Network Strengthening for Client Protection Project, which aims to recruit 20 networks for a one year project that will provide extensive training and support, the three organizations will work together to promote and institutionalize client protection amongst microfinance institutions (MFIs) in seven of the countries REDCAMIF works within Central America and the Caribbean: El Salvador, Guatemala, Honduras, Nicaragua, Costa Rica, Panama and the Dominican Republic.

Plan in Asia Commits to Enhanced Client Protection Standards

Washington, DC, and Bangkok, October 15, 2010 –  The Smart Campaign, a global initiative to incorporate strong client protection practices across the microfinance industry, announced today that it has partnered with Plan International to promote and institutionalize client protection among microfinance institutions (MFIs) in nine of the countries Plan works with in Asia: Bangladesh, Cambodia, China, India, Indonesia, Nepal, Pakistan, Philippines, and Sri Lanka.

AFMIN Commits to Enhanced Client Protection Standards

Washington, DC, and Cotonou, Benin, October 15, 2010 –  The Smart Campaign, a global initiative to incorporate strong client protection practices across the microfinance industry, announced today that it has partnered with AFMIN to bring information and training to AFMIN’s 22 country association members and to help those associations deliver client protection initiatives within their respective countries.

New Website Offers Tools and Resources to Institutions and Networks Worldwide

Washington, DC, March 5, 2010 – The Smart Campaign, a global campaign working to make client protection a standard practice of the microfinance industry, launched a new website today that will serve as the Campaign’s online headquarters. This new site is a comprehensive one-stop resource for client protection tools and best practices for microfinance institutions (MFIs), regional associations, and funders around the world.