The Smart Campaign
About the Campaign
Campaign Mission & Goals
The Client Protection Principles
Campaign Endorsers
Campaign Steering Committee & Leadership
Campaign Sponsors & Partners
Frequently Asked Questions
Donate Today
Contact Us
Tools & Resources
View Tools & Resources Highlights
Comprehensive List of Tools
View Client Education Tools & Resources
Certification
All About Certification
Certification Standards
Certification Frequently Asked Questions (FAQ)
Information for Investors
Licensed Certifiers
Certified Organizations
Get Certified!
Assessments
News & Highlights
In the News
What’s Happening
Press Releases
Campaign Events
Search
Search
Get email updates
English
Español
Français
Русский
اعربي
Tools & Resources
Tools & Resources
View Tools & Resources Highlights
Comprehensive List of Tools
View Client Education Tools & Resources
Search by Series
Assessment Guides
Microfinance Institution Toolkit
Network and Association Toolkit
Investor Toolkit
Smart Notes
Consumer Protection Country Library
eLearning
Client Education Resources
Search by Principle
View all Tools & Resources
Search by Language
English
Español
Français
Русский
اعربي
Tools & Resources
Article List
Filter
Filter
Display #
5
10
15
20
25
30
50
100
All
#
Item Title
Hits
1
Smart Note: Building Institutional Culture Around a Code of Ethics at Compartamos
3920
2
Smart Note: Implementing an Industry Code of Conduct at PMN
3326
3
Smart Note: Collections with Dignity at FinComún
3243
4
Smart Note: Facing Over-indebtedness at Partner Microcredit Foundation
2911
5
Smart Note: Client Protection Good Practices in Europe and Central Asia
2000
6
Smart Note: Ethical Staff Behavior at Alalay Sa Kaunlaran, Inc. (ASKI)
1990
7
Smart Note: Appropriate Product Design and Delivery at Musoni
1758
8
Smart Note: Hiring Staff with Disabilities at AccessBank, Azerbaijan
1592
9
Smart Note: Customized IT at Caja Morelia safeguards client data
1584
10
Smart Note: Responding to a Crisis at FUNDESER
1404
11
Smart Note: Transparent and Responsible Pricing at Mi-Bospo
1248
12
Smart Note: Treating Clients with Respect at Fundación Mundo Mujer Popayán
1217
13
Smart Note: Supporting Members to Adopt Client Protection at Azerbaijan Microfinance Association (AMFA)
875
14
Smart Note: Responding to Client Complaints at Tameer Bank, Pakistan
822