Tools & Resources

Tools & Resources

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#	Item Title	Hits
1	Getting Started Questionnaire: Client Protection Self Assessment for Microfinance Institutions	6165
2	Client Protection Principles Training Series	5216
3	Building Institutional Culture Around a Code of Ethics at Compartamos	2350
4	Microfund for Women: Client Business Evaluation Toolkit	2270
5	Smart Note: Implementing an Industry Code of Conduct at PMN	2107
6	Conducting Client Protection Assessments: A Guide	1885
7	Banco Solidario: Loan Officer Training Manual	1694
8	Implementing Client Protection in Microfinance: State of the Practice, 2011	1624
9	Client Protection and Ethics Codes: Examples for Getting Started	1359
10	KazMicroFinance: How to Assess Client Businesses	1303
11	Beyond Codes: The Foundation for Client Protection in Microfinance	1173
12	Fonkoze: Guide for Credit Agents — Evaluating Clients for Fonkoze’s Post-Disaster Recovery Program	1137
13	Opportunity Bank Serbia: Loan Calculator	1121
14	Illustrations and Activities for Training Loan Officers on Customers' Rights and Responsibilities (Sahayata Micro Finance Pvt. Ltd.)	762
15	Putting Transparency into Practice: Communicating About Pricing	750
16	Code of Conduct E-Learning Module (Grameen Financial Services Pvt. Ltd.)	729
17	Codes of Conduct and the Role of Microfinance Associations in Client Protection	19